Contact
WhatsApp is the fastest way to reach us. Questions about a specific tender, pricing, or the platform — we respond within 2 hours during business hours.
Within 2 hours · Business hours
Within 24 hours · Any day
Platform issues
Within 1 hour · Via WhatsApp
Before you message
Most questions are answered here. If yours isn't, send us a WhatsApp.
WhatsApp messages during business hours (8am–6pm CAT, Mon–Sat) get a response within 2 hours. Email responses within 24 hours.
Yes — message us on WhatsApp and we'll walk you through a live proposal generation in 10 minutes. No sign-up required.
Send us the ITT or tender reference number and sector on WhatsApp. We'll confirm whether TenderAI can handle it and what you'll need to prepare.
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Based in Zimbabwe
TenderAI is a Zimbabwean product. Our support team is in the same time zone, knows the ZPPA regulations, and understands the local procurement landscape.